PRIVACY POLICY & DATA PROTECTION NOTICE

 

1. Who We Are

This website is operated by Premium Pro GmbH, a medical innovation company specializing in prefilled syringe systems for orthopedic and aesthetic applications.

Registered Office:
Hildebrandstr. 11
90592 Schwarzenbruck
Germany

Production Facility:
Isaac-Newton-Str. 7
59423 Unna
Germany

Website: https://osteo-pro.de

For any data protection inquiries, you may contact us at:
[support@osteo-pro.de]

2. Purpose of This Policy

This Privacy Policy explains how we collect, process, store, and protect personal data in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

3. Data We Collect

We may collect and process the following categories of personal data:

    • Identification data (e.g., name)

 

    • Contact data (e.g., email address, phone number)

    • Professional information (e.g., job title, organization)

    • Technical data (e.g., IP address, browser type)

    • Any information voluntarily submitted via:

        • Contact forms

        • Inquiry forms

        • Adverse event reporting forms

We do not intentionally collect sensitive health data, unless voluntarily provided and strictly required for regulatory or pharmacovigilance purposes.

4. Legal Basis for Processing

We process personal data based on:

    • Legitimate interest (e.g., responding to inquiries)

    • Consent (e.g., contact forms, cookies)

    • Legal obligations (e.g., regulatory reporting, pharmacovigilance)

5. How We Use Your Data

Your data is used strictly for:

    • Responding to inquiries or requests

    • Providing product-related information

    • Regulatory compliance and safety monitoring

    • Website functionality and security

We do not sell or rent personal data under any circumstances.

6. Cookies & Tracking Technologies

Our website uses cookies to improve user experience and functionality.

Types of cookies used:

    • Essential cookies (website operation)

    • Functional cookies (preferences)

    • Analytics cookies (if applicable)

You may control or disable cookies through your browser settings.

7. Comments & User Interaction

When visitors leave comments:

    • We collect the data shown in the form

    • IP address and browser data are collected for spam prevention and security

If Gravatar is used, an anonymized hash of your email may be shared with:
Gravatar

8. Embedded Content

This website may include embedded content (e.g., videos, images).

Third-party platforms may:

    • Collect your data

    • Use cookies

    • Track interactions

We are not responsible for third-party privacy practices.

9. Data Sharing

We may share data only with:

    • Authorized service providers (under strict confidentiality)

    • Regulatory authorities (if legally required)

    • Security or anti-spam services

Example: Password reset requests may include your IP address.

10. Data Retention

We retain data only as long as necessary:

    • Comments: retained indefinitely for moderation purposes

    • User accounts (if any): stored until deletion is requested

    • Regulatory data: retained per legal obligations

11. Your Rights Under GDPR

Under the General Data Protection Regulation, you have the right to:

    • Access your personal data

    • Correct inaccurate data

    • Request deletion ("Right to be forgotten")

    • Restrict or object to processing

    • Request data portability

To exercise your rights, contact:
[Insert email]

12. Data Security

We implement:

    • Technical safeguards

    • Organizational controls

    • Secure hosting environments

To protect against:

    • Unauthorized access

    • Data loss

    • Misuse

13. International Data Transfers

If data is transferred outside the EU, it will be protected using:

    • Standard Contractual Clauses (SCCs)

    • Equivalent legal safeguards

14. Changes to This Policy

We reserve the right to update this policy at any time.
Updates will be published on this page.

REGULATORY & MEDICAL DISCLAIMER

Osteo Pro is a medical product intended strictly for professional use.

    • Not intended for general consumer use

    • Not a substitute for medical advice

    • Must be administered by qualified healthcare professionals

The information provided on this website:

    • Is for informational and professional reference only

    • Does not replace clinical judgment or official IFU

    • May vary depending on country-specific regulations

Patients must consult a licensed healthcare provider.

PROFESSIONAL USE STATEMENT

Osteo Pro must be:

    • Used only by trained healthcare professionals

    • Administered under aseptic conditions

    • Handled according to clinical standards and regulations

Full compliance with applicable EU medical regulations is required, including alignment with:
Medical Device Regulation (EU) 2017/745

LIABILITY DISCLAIMER

Premium Pro GmbH shall not be held liable for:

    • Misuse of the product

    • Use outside approved indications

    • Non-compliance with Instructions for Use

    • Unauthorized administration